Last updated: November 2025
Business Name: Lucy Peacock Marketing
Website: www.lucypeacock.com
Contact Email: hello@lucypeacock.com

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1. Introduction

 

Welcome to Lucy Peacock Marketing.
These Terms & Conditions set out the rules for using our website, purchasing our products, and engaging with our services.
By accessing this website or purchasing any of our digital products, toolkits, courses, or mentoring programmes, you agree to these terms in full.

If you do not agree with these Terms & Conditions, please do not use our website or services.

 

2. About Us

 

Lucy Peacock Marketing provides business and marketing education, training, and consultancy to aesthetics practitioners and related professionals.

Our services include online courses, downloadable toolkits, webinars, and mentoring.
We are based in the United Kingdom.

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3. Use of This Website

 

You agree to use our website only for lawful purposes.
You must not:

• Use this website in any way that may cause harm, disruption, or illegal activity

• Attempt to gain unauthorised access to our systems

• Copy, distribute, or reproduce any content without written permission

We reserve the right to restrict or terminate your access if these terms are breached.

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4. Intellectual Property Rights

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All content on this website — including text, graphics, logos, videos, downloads, and resources — is owned by or licensed to Lucy Peacock Marketing.

You may not copy, share, reproduce, or redistribute any materials, content, or downloads for commercial purposes without written consent.
Purchasing a digital product grants you a single-user licence for your own business use only.
You may not resell, share, or distribute it to others.

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5. Digital Products & Online Courses

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a) Access and Delivery

After purchase, digital products (such as toolkits, workbooks, or courses) are delivered via email or through an online portal.
Please ensure your email address is entered correctly at checkout.

b) Lifetime Access

Where stated, “lifetime access” refers to the lifetime of the product or programme, not the purchaser. If we discontinue a product, reasonable notice will be provided.

c) Updates

We may occasionally update or improve products. Purchasers will receive the updated version if included as part of their original access rights.

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6. Mentoring and Coaching Services

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When booking a 1:1 or group mentoring session, you agree to attend the scheduled session or provide at least 48 hours’ notice if you need to reschedule.

We reserve the right to refuse, cancel, or reschedule sessions if necessary, providing reasonable notice to you.

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7. Payments and Pricing

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All prices are listed in GBP (£) unless stated otherwise.

Payment is due in full at the time of purchase, unless a payment plan option is offered.
For payment plans, you agree to complete all instalments as agreed.
Failure to make payments may result in loss of access to products or services.

We reserve the right to update pricing at any time, but changes will not affect purchases already completed.

Payments are securely processed through third-party providers such as Stripe, PayPal, or ThriveCart. We do not store your payment details.

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8. Refunds and Cancellations

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Due to the digital nature of our products, all sales are final and non-refundable, unless otherwise stated.
This includes instant-access downloads, toolkits, and online courses.

For live group programmes or mentoring, refunds are not offered once sessions have begun.
If you are unable to continue, please contact us at hello@lucypeacock.com to discuss possible options (e.g., transfer or credit).

We comply with UK consumer law and digital content regulations (Consumer Contracts Regulations 2013).

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9. Disclaimer

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All content, training, and resources provided by Lucy Peacock Marketing are for educational and informational purposes only.
We do not guarantee specific business, financial, or patient-related results.

While we provide marketing and business guidance, you are responsible for implementing the information provided and ensuring compliance with relevant laws and regulations in your own business.

Nothing on this site constitutes financial, medical, or legal advice.

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10. Limitation of Liability

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To the fullest extent permitted by law, Lucy Peacock Marketing shall not be liable for any:

• Loss of profits, revenue, or data

• Indirect, incidental, or consequential damages

• Business interruption or reputational damage

Our total liability in respect of any claim shall not exceed the amount paid by you for the relevant product or service.

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11. External Links

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Our website may include links to other websites.
We have no control over, and are not responsible for, the content or privacy practices of third-party sites.

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12. Privacy and Data Protection

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Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms & Conditions.

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13. Governing Law

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These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the English courts.

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14. Changes to These Terms

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We may update or amend these Terms & Conditions occasionally.
The updated version will be published on this page with a revised “last updated” date.

By continuing to use the website or purchase our products, you agree to the updated terms.

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15. Contact Us

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If you have any questions about these Terms & Conditions, please contact us at:
Lucy Peacock Marketing
Email: hello@lucypeacock.com
Website: www.lucypeacock.com