Last updated: November 2025
Business Name: Lucy Peacock Marketing
Website: www.lucypeacock.com
Contact Email: hello@lucypeacock.com

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1. Introduction

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At Lucy Peacock Marketing, your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, subscribe to our mailing list, or purchase one of our products or services.

By using our website, you agree to the terms of this Privacy Policy.

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2. Who We Are

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Lucy Peacock Marketing provides business and marketing education, mentoring, and consultancy services to aesthetics practitioners and related professionals.
We are based in the United Kingdom and act as the Data Controller for your personal information.

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3. What Information We Collect

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We may collect and process the following types of personal information:

Information you provide directly:

• Your name, email address, and contact details

• Business name and social media handles

• Payment information when you purchase a course, toolkit, or product

• Any information you provide through our contact forms, opt-in forms, or during programme enrolments

Information collected automatically:

• IP address and browser type

• Website usage data (via cookies and analytics tools)

• Clicks and engagement with our emails or ads

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4. How We Use Your Information

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We use your personal data to:

• Deliver products, digital downloads, and training you purchase

• Send you marketing emails, updates, or newsletters (only if you opt in)

• Respond to enquiries and provide customer support

• Improve our website, services, and user experience

• Track marketing performance through analytics and advertising pixels

• Comply with any legal obligations

We will only use your information where we have a lawful basis, such as your consent, contract performance, or our legitimate interests in running and improving our business.

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5. Marketing Communications

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If you have subscribed to our newsletter, signed up for a free resource, or purchased a product, we may send you relevant marketing communications.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email, or by contacting us at hello@lucypeacock.com.

We never sell or rent your data to third parties.

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6. Cookies and Tracking

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Our website uses cookies and similar technologies to:

• Understand how visitors use our site

• Improve website performance and marketing campaigns

• Track conversions from social media or advertisements

You can control or delete cookies in your browser settings. For more information, visit www.aboutcookies.org.

Common tools we use include Google Analytics, Meta Pixel, and email marketing tracking (e.g. ActiveCampaign or ConvertKit).

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7. Payment Processing

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If you make a purchase, payments are securely processed through trusted third-party providers (e.g. Stripe, PayPal, or ThriveCart).
We do not store or have access to your full payment details.

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8. Data Sharing and Third Parties

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We only share your information with trusted service providers who help us operate our business, including:

• Email marketing platforms (e.g. ActiveCampaign)

• Payment processors (e.g. Stripe, PayPal)

• Analytics and advertising providers (e.g. Google, Meta)

• Web hosting and CRM tools

These third parties are bound by data protection agreements and may only process your data in accordance with our instructions.

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9. How We Protect Your Data

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We take appropriate technical and organisational measures to safeguard your personal data, including secure servers, SSL encryption, and limited access controls.
However, no online system can be completely secure, so you provide data at your own risk.

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10. Data Retention

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We keep your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
If you unsubscribe or request deletion, your data will be removed from our active systems within a reasonable time period.

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11. Your Rights

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Under UK data protection laws (UK GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Object to certain types of data processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at hello@lucypeacock.com.

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12. International Data Transfers

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Some of our service providers may transfer or store data outside the UK or European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place (such as standard contractual clauses).

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13. Updates to This Policy

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We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements.
The updated version will always be posted on this page with a revised “last updated” date.

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14. Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Lucy Peacock Marketing
Email: hello@lucypeacock.com
Website: www.lucypeacock.com